Shipping policy

Numailbox.com Shipping Policy

Effective Date: January 11, 2026

At Numailbox.com, based in Houston, Texas, we take pride in crafting high-quality mailboxes and delivering them safely to customers across the United States. Please read our shipping policy carefully to understand how we handle your orders.

1. Shipping Locations
We currently ship only within the United States. At this time, we do not offer international shipping.

2. Processing Time

  • All orders are custom-built and made to order.

  • Standard processing time is 5–7 business days from the date the order is confirmed and payment is received.

  • During peak seasons or holidays, processing times may extend slightly. Customers will be notified of any delays.

3. Shipping Methods & Carriers

  • We use reliable carriers such as USPS, FedEx, or UPS depending on the size and destination of your mailbox.

  • Shipping method selection may be automatically determined by our system based on the package size and delivery speed.

  • Customers will receive a tracking number via email once the order has shipped.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on weight, dimensions, and destination.

  • Shipping fees are non-refundable, except in cases where Numailbox.com is responsible for an error in shipping.

5. Delivery Time

  • Standard delivery within the continental U.S. is typically 3–10 business days after shipping.

  • Delivery times may vary depending on the carrier and location. Remote or rural areas may experience slightly longer transit times.

6. Shipping Damage & Lost Packages

  • Numailbox.com carefully inspects all mailboxes before shipping to ensure they are secure and protected.

  • If your package arrives damaged, please document the damage with photos and contact us within 8 hours of delivery. We will assist in resolving the issue with the carrier.

  • If a package is lost in transit, we will work with the carrier to locate it. Replacement or refund will be considered on a case-by-case basis.

7. Address Accuracy

  • Customers are responsible for providing the correct shipping address.

  • Numailbox.com is not responsible for delays or mis-deliveries caused by incorrect addresses.

8. Contact Us
If you have questions about your shipment or need assistance, please contact:
Numailbox.com
Houston, TX
Email: numailboxes@gmail.com
Phone: 9033430690

We appreciate your business and look forward to delivering your mailbox safely and on time!